Delivery Information



Note: For European Orders, there are no set rates. These rates vary depending on parcel dimensions, weights and destinations. For exact figures, please do not hesitate to get in touch or alternatively, view the Check Out page which will display a cost for you. If no cost is displayed, please do get in touch.

The World

For any parcels that you wish to be delivered outside of Europe, please do not hesitate to get in touch. This way, we can figure out the best pricing option for you. We are willing to ship internationally providing that the rate is reasonable and fair for yourself as the customer.

Any issues with your delivery? No Problem!

For any issues relating to your delivery such as tracking your parcel or if your parcel has arrived damaged, 'DOA' or may be missing some of the contents, please do not hesitate to get in touch. Our after-sales support team will be more than happy to assist you with any problems you may have. All parcels sent via Lencarta are given a unique tracking code that can be accessed via the e-mail used to create your account with us.

You may contact us using our Customer helpline on +44 (0) 1274 678842, via our support e-mail at [email protected] or alternatively send us a message via our online chat support system using the blue circle at the bottom right of your screen to speak to us in real-time!