Shipping and handling
Exact delivery time varies. For UK destinations it is usually the next working day. We use a next day courier for most UK deliveries. A few lightweight packages are sent using Royal Mail 1st class. For European customers on the continent and from rest of the world, we use Royal Mail ParcelForce courier, which is fast and secure.

All courier parcels are tracked throughout.  In the unlikly scenario where a parcel has taken an excessively long period of time to arrive, e.g. five days after schedule, please contact us for an investigation.

Delivery schedule
We deliver your order right away. We will normally send your order to you the same day if your order is received by 3p.m. International orders are generally received in less than 3-7 days.

Back orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Delivery cost
Delivery is FREE within the UK and we charge £19.99 + vat towards the cost of deliveries within the EU

Return Policies

• Returned goods must be received by us within 30 days beginning with the day on which the goods are delivered
• We recommend that you send your returns to us using a carrier who can give us a proof of delivery as, until the parcel reaches us, it is your responsibility.
• Goods and packaging must be as new.
• You are responsible for the return shipping charges if you are returning items because you have changed your mind. The actual cost of shipping the order to you will be deducted from the refund.
• Refunds are usually processed within a few days of us receiving the goods back. Please allow a further week for the amount to show on your account.  We will refund you by the same method as payment (i.e. same card, Paypal)
• If you think the item your received is faulty or have any other questions please get in touch with our support team via email  or give us a call.